The primary role of this entry-level position is to support Mass Audubon's technology users in acquiring, installing, and using the technology necessary to perform their jobs effectively in support of Mass Audubon's mission. This position is in our User Services area and reports to the Manager of User Services.

User Services provides support for 250+ desktops and laptops users, and 25+ field site servers and networks located across Massachusetts. Position duties include installing software, hardware and updates, assisting with user setup/training/ orientation, and staffing the IT Helpline telephone.

The ideal candidate will be knowledgeable about broad range of technology, including Window XP and Vista and the Office 2007 suite, and networking and wireless technology. Strong customer service skills are a must. Candidate should both thrive in a team environment and be able to work independently. Frequent travel to our staffed sanctuaries across the state is mandatory, as is "on-call" weekend support on a rotational basis with other IT Staff.

A college degree is preferred, but comparable work experience would be considered. Strong technology aptitude and common sense with software and hardware are desirable. You should like what you do. Only those with a great attitude and a team spirit need apply!

Please forward cover letter and resume to itpositions@ massaudubon. org. Important: Include the job title in the subject line of the email when submitting inquiry.

Massachusetts Audubon Society offers a work environment that is challenging, yet flexible. Our compensation and benefits program is competitive, including a 403(b) plan and generous vacation and leave policy. Every inquiry will be treated confidentially. Non-smokers are strongly preferred. MAS is proud to be an AA/EOE employer. (www.massaudubon. org)